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Support

Need help with Divearr? Here's how to reach us.

Discord

Join our Discord server for help, bug reports, and feature requests.
Join the Divearr Discord

Email

For other inquiries, reach us at divearr.dev@gmail.com.

Common issues

Can't connect to my Jellyfin server
Make sure your Apple TV and Jellyfin server are on the same network, or that your server is accessible via a public URL. Verify the server address includes the port number if applicable (e.g. http://192.168.1.100:8096).

Playback issues
Divearr uses the native Apple TV video player. If a file won't play, it may require transcoding on your Jellyfin server. Check that transcoding is enabled in your Jellyfin server settings.